Adjustments and rate changes
Handle schedule adjustments and rate-card changes that need both sides to agree.
This page covers proposing and responding to money and terms changes on a Confirmed booking, from the producer's side.
The concept
Adjustments
An adjustment changes the money or schedule of a confirmed booking. The three kinds are:
- A different day rate — for example, paying a travel day as a full work day.
- An extra line item — for example a per-diem or a kit-rental fee.
- Waiving a rule — setting aside one of the rate card's rules for this job.
Proposing one
You can propose an adjustment from the booking. Describe the change and send it — it goes to the person as a proposal. It doesn't take effect until they accept.
Responding to the person's proposals
If the person proposes a change (including right when they respond to a booking, via Confirm with conditions), it appears on the booking for you to handle. You can Accept, Counter (send back a different version), or Reject.
📷 Screenshot:
/images/docs/staffing/adjustment-proposal.pngA pending adjustment on a booking with Accept, Counter, and Reject options. Alt: A booking showing a proposed adjustment with a details view and Accept/Counter/Reject buttons.
Withdrawing an accepted adjustment
Undoing an adjustment you both already agreed is also a two-way step: whoever accepted it has to approve the withdrawal. Until they do, it stays in place.
Changing the rate card on a confirmed booking
The rate card pinned to a confirmed booking is the agreed pay. Changing it — swapping cards, or moving to a new version — needs the same agreement: you propose, the person accepts (or the other way around). This is why it's worth pinning the right card when you first send the request.
The internal-team exception
When the person you booked is a member of your own organization rather than an outside freelancer, a rate-card change from your side applies straight away, with no approval step. Ordinary adjustments still follow the normal two-way flow for everyone. See Contacts for the internal/external distinction.
Where the money lands
Accepted adjustments feed into the booking's total and, through the linked budget line, into the Allocated figure. Overtime and other after-the-fact items aren't shown on the booking — they're reconciled with the production after wrap. See Allocated vs Actual and the freelancer's view in Understanding your booking.
Where to go next
- Why some changes need both sides to agree
- The booking lifecycle
- Adjustments and rate cards — the freelancer's side.